Episode 43: Building System Capabilities

In this podcast Cheryl Jekiel, a Shingo Faculty Fellow, redefines sustainable learning by addressing why traditional training often fails. With more than 25 years of experience, she highlights key challenges like vague goals and misaligned leadership. Cheryl introduces a practical tool that clarifies expectations, breaks skills into steps, and aligns them with organizational systems. She emphasizes active engagement, coaching, and practice to bridge the gap between training and performance. She emphasizes that by fostering communities of practice and embedding new behaviors into routines, organizations can build lasting capabilities. Attendees gain actionable insights to create a culture of learning that drives resilience, collaboration, and meaningful, measurable results.

To learn more about this topic, please visit: https://shingo.org/building-sustainable-capabilities/

Handout 1: https://usu.box.com/s/m7hj0ylo7otcuzkxffz22si6z1p1wuio
Handout 2: https://usu.box.com/s/olb8nod1vcfq0q4j6jgi2ajqne211zma